FAQs

We’ve been asked a number of questions a number of times and therefore thought it would be appropriate to have them answered and displayed here for everyone to see! If there is a question that you may have that is not answered below, don’t be shy, contact us
  • What is PageProud?

    PageProud is a service that let’s you create a web page yourself, without any sort of experience or expertise. All you need is a computer, an Internet connection and some basic knowledge of how to use a computer and the Internet. Using our very own page creator you can create a small one-page web page yourself, for your business or organisation.

  • How does the process work?

    You can get started by clicking the ‘Try it for free’ button at the top of the page. Once you get into the page creator you can start right away by choosing the features you want to include, inserting content, choosing a template and customising it. Once you are done you can click finish to publish your web page. You’ll be asked to fill in your details, choose a plan and make a payment. Once you’re done your web page will go live. You can then manage your web page, view analytics and change settings using the PageProud dashboard once you log in.

  • Can I have multiple pages?

    No. Every web page created through PageProud is designed to fit nicely into one page. This one page can contain everything you need to show to your audience. There are a number of plus points to this. It’s easier to maintain; it’s easier to navigate using a mobile device; you won’t annoy clients or customers by overloading them with information; and it’s low cost.

  • What are PageProud’s benefits?

    You can create a web page that contains almost all the essentials you require, in just a few minutes without spending too much. You are putting yourself, business or organisation on the map. Clients looking for you online may now find you and not just your competitors.

  • Do I need a professional to help me?

    Not at all! Although we know you’re very capable, we’ve made it super easy for anyone to use. So if you’re scared of touching anything electronic, ask your children or grand children to help.

  • How is a PageProud web page built?

    You build it, entirely. You choose what features your website should have, fill in the content, choose from a number of ready built templates, customise the fonts/colours and decide which layout suits you best. Once you’re done, we take care of the rest.

  • Do I need to create an account with PageProud to build a page?

    You can start creating a page by just clicking the ‘Try it for free’ button on the main page. You don’t need to create an account or give us any sort of billing details to do so. Once you’re done you can choose the free, monthly or yearly plan before publishing your website.

  • Do I need a Credit Card?

    If you decide to opt for the Monthly or Yearly plan then yes. If you deicide to go ahead with the free plan, then no, you do not need a credit card.

  • Does the Free Plan Expire?

    No it doesn't. The web page will however have some disabled features.

  • What is included with PageProud?

    The free plan includes limited features when compared to the full version. See our pricing and plans page for details of what PageProud includes.

  • Can I maintain and manage the website myself?

    Yes. Once you’re created an account you can login from anywhere to maintain your website, make changes, view analytics and change settings.

  • What languages are available?

    Currently the PageProud page creator are available in English. However nothing is stopping you from creating a page in another language other than English.

  • Does PageProud support Analytics?

    Yes it does. If you’re on a paid plan, you can access some basic usage Analytics from the PageProud account login dashboard. You can also assign your own Google Analytics tracker to your page and view statistics in Google Analytics.

  • Does a PageProud page work on all devices?

    Almost all. Well, all commonly used devices that is! Your page will load well across all modern browsers on desktop computers and mobile devices. Every page created using PageProud will be created to W3C standards.

  • Can I use my own domain name?

    Sure. When creating an account you have a choice of registering a new domain name for your page, using a domain name you already own or using a PageProud address like pageproud.com/ followed by your choice of page name (if its available that is).

  • Do I pay extra for a domain name?

    Yes. If you register your domain through PageProud you need to pay an extra fee for a domain name. If you already own a domain name and would like to use it for your page created with PageProud you can do so at no cost. You’ll still need to keep paying your current domain provider for your domain renewal though.

  • How do I use my own domain name with PageProud?

    With PageProud you can use a domain name that you already own. All you need to do is change the necessary settings on your domain registrar account and it will work like a charm.

    Before you make any changes to your domain name please note that if you already have a website on this domain name you may lose access to your old website. You may also wish to take note of any settings you are changing so that should you wish you can easily reverse the changes.

    When creating your page and account with PageProud, make sure you select the option “Use a Domain I already own”. Fill in the field provided with the exact domain name. Once your account with PageProud is created, login in to your Domain Name Registrar. Following your registrar’s instructions point your domain name’s A Records to the IP Address 109.108.131.15. No other settings need to be changed, just the A Records for www.yourdomain.com and yourdomain.com.

    Your settings should look something like the below table:

    TypeHostnameIP Address
    A Recordwww.yourdomain.com109.108.131.15
    A Recordyourdomain.com109.108.131.15

    The change normally takes a while to happen as your domain registrar needs to inform other servers around the world that your IP has changed. It can take up to a week, however it’s normally done within a few hours.

  • Can I customise the web page templates?

    By all means, go ahead. We’ve provided you with some stunning templates for your web page. However we enjoy seeing your creativity and flair and have given you the tools to do so. So feel free to start off with one of our ready made templates and then customise it to your own style, brand or image.

  • Will my page come up in search engines like Google?

    When it comes to search engines some things are up to us, some things depend on you, most things are Google, Bing’s and Yahoo's hands and some things depend on your competitors. So PageProud can’t really guarantee that your site will get listed. But what we can assure you is that we’ve made sure that your website is created using the right techniques for your site to get noticed by search engines like Google, Bing and Yahoo so that when your clients search for you, your site ranks well. Check out our tips section for some practical Search Engine Optimisation advice.

  • I’ve set up a paid account, now how am I billed on an on-going basis?

    Depending on the plan you have chosen, you will be billed every month or year. You will be sent an email notification when your account is about to expire so that you know you have to log in renew your account by credit card.

  • Is the payment facility secure?

    Yes. We use a PCI compliant payment gateway that takes security very seriously. Payments are handled directly by them and PageProud does not process nor have access to your credit card details, neither are they stored by PageProud for future reference.

  • Where is PageProud based and can we come visit?

    We’re based on the sunny, small island of Malta in the middle of the Mediterranean Sea. Feel free to stop by for a coffee and chat any time you like. As long as we’re in you’re always welcome.

  • Where is Malta and what about it?

    Malta is located in the middle of the Mediterranean Sea, Europe, just under Sicily. Malta has been a member of the European Union since May 1st 2004 and joined the Eurozone in 2008. Being a former British colony, most Maltese speak excellent English as well as Maltese of course! If you haven’t been on holiday here yet, you should!

  • Can I host my web page myself?

    No. Why would you want to? PageProud provide a service from beginning to end. The site you created using PageProud cannot be used or transferred anywhere else and must remain hosted on PageProud’s network. If you stop using PageProud, your page will be automatically disabled and deleted after 60 days.

  • Can I transfer a domain away from PageProud?

    Sure. If you register your domain with PageProud and would like to transfer the domain to another registrar you can do so at anytime. You’ll need to contact us first though. You can even decide to keep your page with PageProud running with that same domain name or switch to a PageProud address.

  • How do I stop the service?

    You can either stop your PageProud service by not renewing next time your bill comes around or by emailing us on support@pageproud.com

  • Is there a catch?

    No.

  • Are you sure?

    Yes.